Forum events are held twice a year, with the agenda for the day being set by those who regularly attend. The last event, held at 4 Hamilton Place, London in November 2016 attracted 150 BA practice leads. The format of events are typically a mix of presentations, workshops and a networking lunch. Events are supported and sponsored by the staff of the BA training and consultancy company - Assist Knowledge Development

Next Event

The next event will be in June 2017. For full details please contact

Past Events

Past events have addressed topics such as; BA team development, growing your own, marketing and branding the BA role, measuring BA performance, career next steps for practice leads, embedding new working practices, the business analyst operating as an internal consultant, BA's influencing at the top table, BA capability frameworks, commercial acumen, business architecture, measuring the value of business analysis, BAs operating outside of their comfort zone, facilitative leadership and evaluating the maturity of practice.  


BA Manager Forum event November 2016


The November 2016 event again saw 150 BA practice leads gather to attend workshops and enjoy a networking lunch. Slides and notes from the workshop sessions are below.


BA team development slides
Slides to accompany the workshop on BA team development
BAMF opening Nov 2016 and Team Developme[...]
Adobe Acrobat document [831.5 KB]
Team Development workshop notes
Notes compiled from the group work during this workshop.
BA Manager Forum 11th November 2016 - Te[...]
Adobe Acrobat document [369.8 KB]
Leading a customer centric BA practice
The slides used by Lacey Barnfather in her session on BAs taking ownership within the CX field
BA Forum November 2016 - Customer Experi[...]
Adobe Acrobat document [2.3 MB]
Business case health check - workshop slides
The slides to accompany the workshop session on health checking business case development.
BA Manager Forum - November 2016 - Busin[...]
Adobe Acrobat document [646.0 KB]
Slides to accompany the workshop "To be or not to be Agile"
The workshop addressed the factors to consider when deciding on the approach to be taken.
BA Manager Forum November 2016 - To be o[...]
Adobe Acrobat document [768.9 KB]

BA Manager Forum event May 2016


The May 2016 event saw 150 practice leads congregate to attend workshops on: embedding new working practices, tools of the trade and career next steps for BA Practice Leads. 

Workshop notes are posted below. 


BA Manager Career Next Steps
This paper is a write up of the discussion points raised by a total 80 BA practice leads on their career next steps.
BA Manager career next steps Forum write[...]
Adobe Acrobat document [849.5 KB]
Embedding new working practices - white paper
A write up of the findings from two workshops.
Embedding New Practices final version.pd[...]
Adobe Acrobat document [594.4 KB]
Tools of the trade
The write up following two workshops on the tools available to BAs/BA practice leaders. This includes commentary on tools that relate to requirements management, office utilities, wireframe production, modelling, team collaboration and project management.
Tools of the trade - report from BAMF se[...]
Adobe Acrobat document [1.7 MB]

BA Manager Forum event November 2015


Around 130 BA practice leads gathered again at Hamilton Place, London. The agenda for the day included a whole group presentation on coaching and workshops on; entry level BA development, marketing and branding the BA role and evaluating the maturity of BA practice. Slides and notes from the event are below.

Coaching for performance
Coaching tools to develop your biggest asset - your team! This session was led by Philippa Thomas - MD Skills Shift.
BAMF Coaching Session 27 November 2015 .[...]
Adobe Acrobat document [956.8 KB]
Grow your own - workshop A session notes.
The practicalities of developing entry-level Bas. A session led by Christina Lovelock HSCIC and Lawrence Darvill - AssistKD.
BAMF November 2015 Grow your own worksho[...]
Adobe Acrobat document [243.1 KB]
Branding and marketing the BA role - workshop B session notes
A workshop to share best practice on marketing and branding the BA role within the wider organisation. Session led by Paul Turner - AssistKD and Kerry Adams - American Express.
BAMF November 2015 Workshop B value and [...]
Adobe Acrobat document [219.1 KB]
Evaluating the matruity of the Ba practice - workshop C lead by Debbie Paul - AssistKD, Lacey Barnfather - Colt and Richard Thomas - TFL
Slides from a workshop to evaluate models of practice maturity, the means to assess maturity gaps and practical steps to help advance practice maturity.
BA Manager Forum November 2915 - Worksho[...]
Adobe Acrobat document [1.9 MB]

BA Manager Forum event May 2015 


Around 120 BA practice leads gathered at Hamilton Place, London to hear presentations and attend workshops on; measuring BA performance, The Advanced Diploma in Business Analysis, the BA practice lead view of business architecture, better support of BAs in an Agile environment, working with remote colleagues, tools selection and personal development for BAs.

Forum welcome, measuring performance outline and Advanced Diploma overview.
The opening slides for the event including details of the new BCS Advanced Diploma in Business Analysis. This session was led by Debbie Paul (AssistKD) and Lucy Ireland (BCS)
BAMFopening May 2015 (4).pdf
Adobe Acrobat document [2.0 MB]
Measuring BA performance draft white paper
A draft paper providing the base line information for BA practice leads to establish CSFs and KPIs for individual BA performance. This paper will be updated periodically with case study examples. This session was led by Michelle Shakesheff (Zurich Insurance) and Alison Pierce (The University of Nottingham).
BA Measures White paper v 7.pdf
Adobe Acrobat document [543.8 KB]
Remote working practices for BAs
A workshop to identify the experiences of BAs working in globally dispersed teams. This session was led by Eleanor Phipps (Dun & Bradstreet) and Julia Moore (Aveva)
Remote Working Practices BAMF write up M[...]
Adobe Acrobat document [267.5 KB]
Agile BA Workshop
The notes taken during the Agile workshop. Questions under discussion; measuring BA success in an Agile team, how long should an Agile deployment be? Can the BA practice itself apply the agile mind-set to continuous improvement. This session was led by Lynd Girvan (AssistKD)
Agile Workshop write up May 2015.pdf
Adobe Acrobat document [351.6 KB]
BA Tooling Workshop Results
This workshop addressed the advantages of tooling, disadvantages and concerns of tooling and other considerations. This session was led by Jeff Parkhouse (Carnival) and Julian Cox (AssistKD).
BA Managers Forum - May 2015 - Tooling W[...]
Adobe Acrobat document [530.4 KB]
Personal Development for BAs
This session focused on maximising and encouraging the opportunities for BAs realising personal development. This session was led by Debbie Paul (AssistKD)
BAMF May 2015 - Workshop notes Learning[...]
Adobe Acrobat document [133.9 KB]

BA Manager Forum event January 2015 


Over 130 BA practice leads gathered at the John Lewis conference centre in Cookham, Berkshire to attend sesions on; measuring BA performance, senior BA career development and certification, strategic and tactical resourcing, creativity for BAs, prioritising BA workload and establishing BA team structure.


Measuring BA performance - the start of a longer term piece of work to establish available best practice for measuring BA performance. Craig Rollason provided an insight to the creation of a performance hub for BAs at National Grid.

Journey to a high performing practice at National Grid
Craig Rollason - Performance hub BAMF Ja[...]
Adobe Acrobat document [676.7 KB]

Tactical and Strategic Resourcing - a workshop to establish best practice considerations in respect of BA team resourcing. This session was led by Simon Nicholls and Eva Cairns of Standard Life Investments and Gail Oxley and James Dell of Ypsilon Business Solutions.

Workshop notes - strategic and tactical resourcing
Forum write up for breakout A - Jan 2015[...]
Adobe Acrobat document [539.3 KB]

Clinic/Open Forum workshop - attendees discussed the topics; establishing BA team structure, creativity for BAs and prioritising the BA workload. This session was led by Craig Rollason of National Grid and Lynda Girvan and Lawrence Darvill of AssistKD.

Workshop notes - open forum
Forum write up January session B.pdf
Adobe Acrobat document [308.1 KB]

Career progression for established BAs; from the BA Diploma to the Expert BA Award.  - a workshop to assess and review the steps for established BAs seeking to develop their careers to expert level. This session was led by Debbie Paul and Paul Turner of AssistKD.

Workshop notes - career development for established BAs
Forum write up session C - January 2015.[...]
Adobe Acrobat document [113.4 KB]

BA Manager Forum event April 2014


Around 130 BA practice leads gathered at the Barclays Bank offices on Canary Wharf, London to hear presentations on personal efectiveness, NLP for business analysts, recruiting talented BAs and evaluating the maturity of BA practice.


Evaluating the maturity of BA practice - a workshop to look at approaches to evaluating the maturity of a BA Practice and identify the actions necessary for further development - James Cadle (AssistKD)

BAMF Evaluating the Maturity of Practice[...]
Adobe Acrobat document [349.5 KB]

Recruitment best practice - the write up of the workshop on best practice in relation to BA candidate attraction, selection and retention. This session was led by Dylan Jones (Debenhams) and Melissa Carr (Consulting Cube Ltd)

Recruitment white paper (first draft)
recruitment white paper first draft.pdf
Adobe Acrobat document [485.6 KB]

An introduction to NLP for business analysts. Delegates gained an insight to the essential skills that NLP can help with in the context of business analysis practice. Corrine Thomas (Choices Consulting and Coaching)

NLP for Business Analysts an introductio[...]
Adobe Acrobat document [1.9 MB]

BA Manager Forum Event November 2013
The agenda for the day included;


Getting to the Top Table - A panel discussion addressing influencing at the highest level and career options for those managing BA resources. Kim Bray (Nationwide), Joe Soule (Capital One), Iain Gillespie (Barclaycard) and Nigel Chambers (Skandia).


Value Streams - A participative workshop allowing delegates to practise this technique. Paul Turner - (Assist Knowledge Development).

Adobe Acrobat document [232.1 KB]

Agile in a Business Context - A re-examination of the Agile philosophy and its potential to be applied more widely to the business context. Lyn Girvan - UK Government


Agile in a business context.pdf
Adobe Acrobat document [1.5 MB]

Requirements Tool Selection - A case study on the exercise to select a requirements tool for use across a large retail banking organisation. Neil Constable, Syringa Camp and Phran Ryder (Lloyds Banking Group).  

Requirements tool selection case study
BAMFNOV2013LBG Requirements Tool Selecti[...]
Adobe Acrobat document [506.4 KB]

BA Manager Forum Event March 2013
The agenda for the day included;


Business Architecture at the Pru - A presentation on the developing Business Architecture Practice at The Prudential – An experience share of what worked/didn’t work – Steve Danby and Andrew Wainwright – The Prudential.


6 Attributes every Business Architect sh[...]
Adobe Acrobat document [87.0 KB]

The Competent Business Analyst? - This session reviewed the output of recent academic study into this field and provides a critical comparison of the IIBA and SFIA frameworks against the views of academics and practitioners alike. Jonathan Hunsley – Senior Business Design Analyst - Barclaycard

The Competent Business Analyst.pdf
Adobe Acrobat document [450.1 KB]

Workshops, run in parallel, on the day included; Business Architecture, approaches to measuring the performance of the BA function and facilitative leadership. 

Schroder Event – May 4th 2012


The agenda for the day included;


Recognising the Expert BA - A detailed update on the initiative to develop a new Award for Business Analysts with higher level capability. Lawrence Darvill, Lynda Girvan and Corrine Thomas.

Recognising The Expert BA.pdf
Adobe Acrobat document [1.0 MB]

Improving Business Acumen - Eugene O’Connell – An assessment of what we mean by Business Acumen, the importance of Financial Literacy and how to improve acumen.  

Business Acumen for Business Analysts.pd[...]
Adobe Acrobat document [366.3 KB]

Devising a business analysis capability framework – Debra Paul and Maura Shields - This session focused on an approach that can be taken along with practical tools for use in devising a framework within which BA roles can be defined and capability measured.


Devising A Business Analysis Capability [...]
Adobe Acrobat document [825.8 KB]



Vinoplis – “Bursting the Bubble” May 2011


The agenda for the day included;


An external consultant’s view of the BA world – Andrew Holmes - Consulting models and approaches, attitudes and behaviours, the consulting skills gap and the BA community's appetite for making the maximum impact.

Andrew Holmes Vinopolis Presentation.pdf
Adobe Acrobat document [642.4 KB]

Stepping outside your comfort zone –Tony Combellack – Dealing with ambiguity, understanding and taking risks, and what leaders can do to facilitate and promote the development of business analysis within their organisations.

Tony Combellack Vinopolis Presentation.p[...]
Adobe Acrobat document [881.1 KB]

Four parallel round table discussions for individuals to share ideas, experiences and views on a topic of interest to them including; Recognition for the Expert BA, The BA role and Six Sigma, Consultancy Behaviours and Business Analysis and Agile approaches.


Event Feedback

“I’d just like to say that I thought this event was the best ever – thank you.  The speakers were knowledgeable and engaging, and I found the break out sessions a really good way to drill down into some of the issues raised. – I’m definitely looking forward to the next one.”


M.S – Head of BA Practice - Vehicle Leasing Organisation



Congratulations to Jan Doherty, Sandra Leek and Terri Lydiard (senior BA’s with Lloyds Banking Group),
Adrian Reed (Blackmetric) Beth Downing (Diligenta) and Vicky Rothwell (CMEC) who are the
first six applicants to successfully complete the Expert BA Award. All
applicants exceeded the expectations of the assessors and have confirmed the
advanced level of capability the Award sets out to recognise.



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